About

Peter DeHaan, the author of this Website, has been in the telephone answering service industry since 1979 and is the President of Peter DeHaan Publishing Inc, the owner of this Website.  Peter DeHaan:

• Has owned, operated, and managed answering services

• Worked for a vendor of telephone answering service equipment

• Earned Ph.D. in Business Administration

• Researched and wrote his Master’s Thesis, entitled: “The Telephone Answering Service Industry: Preparing for the Future”

• Authored his dissertation, “Turning a Telephone Answering Service into a Call Center”

• Publishes Connections Magazine for the telephone answering service industry

StartAnAnsweringService.com accepts paid banner ads from relevant vendors.  For more information, email Valerie@PeterDeHaan.com.